Wednesday, 23 October 2024

3:00 pm – 4:30 pm Resolving Disputes in the Financial Markets: The Way Forward

About this talk

This Talk will explore how the Securities Industry Dispute Resolution Center (SIDREC) helps resolve monetary disputes in Malaysia’s capital market without court intervention. Learn about SIDREC’s mediation and adjudication processes that ensure fair and independent resolution between investors and financial companies. This session is ideal for anyone dealing with capital market products or services and looking for an efficient way to settle disputes.

The talk will be delivered over video conference using Zoom.us. You can either view the talk from your web browser or download the Zoom app.

Talk Points

  • Introduction to SIDREC and its role in the capital market
  • Overview of SIDREC’s Dispute Resolution Process: Mediation and Adjudication
  • Distinctions between the Mandatory and Voluntary Schemes
  • Post-Adjudication Appeal Process and Resolution
  • Merger with Ombudsman Financial Services (OFS) effective 1.1.2025 -new entity- Financial Markets Ombudsman Service (FMOS)

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