Product Liability

Product liability concerns claims arising from personal injury, death, or property damage caused by defective or unsafe products. In Malaysia, such claims may arise under common law principles as well as under the Consumer Protection Act 1999, which provides statutory remedies for consumers in respect of goods or services supplied for personal and non-commercial use.

Under the Consumer Protection Act 1999, liability for defective products cannot be excluded or limited by contract or notice. Claims may be pursued either through the civil courts or, where applicable, before the Tribunal for Consumer Claims Malaysia, depending on the nature and value of the claim.

MahWengKwai & Associates advises and acts in product liability matters for both consumers who have suffered injury or loss, as well as companies and businesses responding to product-related claims.

Our Services

Our product liability practice includes, amongst others:

• Advising individuals who have suffered injury or loss as a result of defective or dangerous products
• Advising consumers on their rights and remedies under the Consumer Protection Act 1999
• Advising on and assisting with claims before the Tribunal for Consumer Claims Malaysia
• Advising manufacturers, distributors, and businesses on potential liabilities and risk exposure
• Representing parties in product liability disputes before the civil courts

Related Services

• Occupier’s Liability
• Medical Negligence
• Motor Vehicle Accidents
• Workplace Injury

Review & Testimonial

• “I had an excellent experience working with Jason Lim. Jason was highly professional, knowledgeable, and attentive throughout the entire process. He took the time to clearly explain the legal issues involved and provided practical, well-considered advice at every stage.What stood out most was his responsiveness and dedication. He was always approachable and ensured that my concerns were addressed promptly. His attention to detail and thorough preparation gave me great confidence in the handling of my matter.I would highly recommend Jason Lim to anyone seeking a capable and reliable lawyer.” – Kelvin
• “Great consultation. They did not charge me, and their advice did help. Extreme appreciation to Mr Jason Lim and team.” – Anas Bin Aisheikh
• “The service provided is very professional and helpful. Jasmine Wong and her team, Anis Mohd Sohaimi and Wong Chee En, always assisted us proactively for the preparation of trial. Although it is up to the insurance to appoint solicitors for us, we would be grateful if they appoint MWKA for our next case.” – Siti Hajar binti Anuar, Safwa Global Venture (M) Sdn Bhd
• “MWKA arranged for us to have a consultation with a doctor for his expert opinion. We obtained professional advice from the expert doctor and MWKA’s lawyers Jasmine Wong and Carolyn Ng. The team was quick, responsive and alerted me to all of the highlighted issues. Even though my case involves new medical issues, the team did their best to listen and come out with the best possible solution. Thumbs up!!! Highly recommended 👌🏻” – Bashir, Kuala Lumpur
• “I am very pleased with the services provided by MahWengKwai & Associates. Jasmine & Kar Men assisted me efficiently throughout the way. Everything was professionally conducted. My case was settled amicably and I am very pleased with the outcome. Thank you MWKA!” – Dr FA, Kota Bharu